Refund & Cancellation Policy
We are glad you chose Toppers IT Institute. When you buy a course or training program (“Services”) from our website we want you to clearly understand our refund and cancellation terms. Please read this policy carefully. If you have any queries, connect with us.
1. General Policy
When you enroll in a course or buy a service from our website you agree to this Refund and Cancellation Policy. All cancellation or refund requests must be sent to the institute via email. The date we get your written request is the cancellation date.
2. Cancellation and Refund Eligibility
2.1 Course Cancellation by the Institute
If Toppers IT Institute cancels a course, batch or training session enrolled students can choose:
* You will receive a full refund of the course fee
* You can transfer to another course or upcoming batch without any cost.
Refunds will be processed in 15 to 30 business days from the date we get your cancellation notice
2.2 Cancellation by the Student
Students can appeal for cancellations and reimbursements under these terms: Withdrawal within limited period (Within 7 Days of Payment) If no course materials or access have been provided you get a refund.If course materials or access credentials have been shared a partial refund may be granted, with deductions. Withdrawal, after 7 days and before the course starts is also possible.A partial refund may be given,. We will deduct processing fees. The institute will decide whether to approve it or not. After Course Has Started Once the course has started or if you have accessed learning materials attended sessions or used any services no refund will be given.
Note: We review all refund queries, including those who have accessed course materials or participated in sessions.
3. Non-Refundable fees
These fees are non-refundable:
* Registration or application fees
* processing charges
* Requests made beyond the refund period
4. Refund Processing
- Refunds are processed using the payment method unless otherwise agreed.
- Approved refunds are completed within 15–30 business days from the approval date.
- Processing time may vary at banks or payment gateways.
5. How to Request a Refund
To appeal a refund, please mail an email with the subject line:
“Refund Request – [Course Name]”
Include the following details:
- Full Name
- Order/Transaction ID
- Course Name and Batch Details
- Date of Enrollment
- Reason for Refund Request
Our members will check your request. Help you through the next steps.
6. Dispute and Governing Law
This Refund and Cancellation Policy is governed by laws. Any disputes fall under the jurisdiction of courts in [Your City, State]..
7. Changes to This Policy
Toppers IT Institute can. Modify this policy anytime. Significant changes will be communicated through our website with an updated revision date. Using our services means you accept the revised policy.
8. Contact Us
For queries related to refunds, cancellations or this policy contact us:
Toppers IT Institute
Email: info@toppersitinstitute.com
Phone:+91 8999863710
Address: Pune, Maharashtra